Terms & Conditions

1. Services Provided

We provide residential, commercial, and specialized cleaning services, including but not limited to deep cleaning, routine cleaning, and sanitation services. The exact scope of services will be confirmed at the time of booking.

 

2. Bookings and Payments

All services must be scheduled in advance through our website, phone, or email.

Prices may vary depending on the size, condition, and location of the property.

A deposit may be required at the time of booking. Full payment is due upon completion of services unless otherwise agreed.

We accept e.g., credit/debit cards, bank transfer, cash].

3. Cancellations and Rescheduling

Cancellations must be made at least 24 hours in advance.

Cancellations with less than 24 hours notice may be subject to a cancellation fee.

Rescheduling is subject to availability.

4. Access to Property

Customers are responsible for providing safe and reasonable access to the property.

If access is not possible at the scheduled time, additional charges may apply, or the service may be canceled.

5. Health & Safety

We reserve the right to refuse or stop work if conditions are unsafe, hazardous, or unsanitary beyond reasonable expectations.

Customers must inform us in advance of any risks, special requirements, hazardous materials, or health concerns.

 

6. Satisfaction Guarantee

We aim to provide high-quality cleaning services. If you are not satisfied, please notify us within 24–48 hours of service completion. We will make reasonable efforts to resolve the issue.

7. Liability

While we take great care in our work, we are not liable for:

Pre-existing damage, wear, or stains that cannot be removed with standard cleaning.

Items not disclosed as fragile or high-value.

Indirect, incidental, or consequential losses.

Our liability for any claim is limited to the value of the service provided.

8. Privacy

We respect your privacy. Any personal information collected will only be used for providing services, processing payments, and improving our business, in accordance with our Privacy Policy.

9. Amendments

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with the updated date. Continued use of our services constitutes acceptance of the updated terms.

10. Governing Law

These Terms & Conditions are governed by the laws of United kingdom.

Legal Disclaimer

The information provided on this website is for general informational purposes only. While we make every effort to ensure accuracy, we make no guarantees or warranties of any kind, express or implied, about the completeness, reliability, or suitability of the information or services described.

By using our website and services, you acknowledge and agree to the following:

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1. No Guarantee of Outcomes

Cleaning results may vary depending on property condition, materials, and other factors beyond our control.

We cannot guarantee the removal of all stains, odors, or damage.

 

2. Third-Party Links

Our website may contain links to third-party websites. We do not endorse or assume responsibility for any content, products, or services provided by third parties.

 

3. Limitation of Liability

To the fullest extent permitted by law, we disclaim liability for direct, indirect, incidental, or consequential damages arising from the use of our services or reliance on information from this site.

Our total liability, if any, is limited to the value of the service provided.

 

4. Health & Safety Disclaimer

Customers are responsible for disclosing any health risks, allergies, hazardous materials, or special cleaning needs.

We are not responsible for adverse health effects resulting from undisclosed conditions.

5. Use of Website

Your use of this website and reliance on its content is at your own risk.

We are not liable for any loss or damage arising from your use of this site.